Street - Lower Esplanade, St Kilda
Postal - PO Box 1424, St Kilda South, Vic 3182
Accessible Bookings - 1300 446 925
Palais Theatre has an answering service, please follow the prompts to be directed to a customer service representative. Please select either of the following options:
Contact - (03) 8537 7677
- Select Option 1 to be directed to a Ticketmaster representative for all ticketing enquiries
- Select Option 2 to be directed to the Palais Theatre for all venue enquiries
Please do not call the Venue Hire number as they do not have any event information.
Please note the Palais Theatre Box Office is only open on show nights, 30 minutes prior to the scheduled time on your ticket.
All ticketing queries, including refunds, must go through Ticketmaster, via the Customer Support Form HERE
Accessible Booking Enquiries
Online: On the Ticketmaster event page click the ‘All Ticket Types’ drop down box and select Accessible Tickets.
Phone: - 1300 446 925 Accessible Bookings line or;
- (03) 8537 7677 Select Option 1 to be directed to a Ticketmaster representative for all ticketing enquiries